08.12.2025 aktualisiert


Premiumkunde
100 % verfügbarmanager for international teams, driving change, relocation, separation and sourcing activities
Hamburg und 80335 München, Deutschland
Weltweit
economics and information technologySkills
ArchitekturBusiness IntelligenceProzessoptimierungChange ManagementRekrutierungInterim ManagementPost-merger IntegrationsAuslagerungScrumFunkgeräteTransformationsmanagementCarve-OutCoaching und Mentoring
Projects and Transformations - also in times of crisis and post-merger-integration
Scrum master/po
Systemic coach (Abis) and cerfified Change Manager systemic methology @KN: Königswieser network
- reorganisation of services and sourcing relationships
- integration and carve-out or carve-in
- it-strategy and architecture
- BI and DWH
- on prem data center move to the Cloud
- Process redesign and change management
Scrum master/po
Systemic coach (Abis) and cerfified Change Manager systemic methology @KN: Königswieser network
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit1996
Sprachen
DeutschMutterspracheEnglischverhandlungssicherFranzösischgut
Projekthistorie
Management of external service providers and internal teams from the divesting parent company during a complex Carve-out (migration of IT infrastructure/LAN and application landscape).
Challenge: Taking over the project following an insufficient discovery phase across international entities; identifying critical gaps, risks ("landmines"), and inadequate preliminary work.
Key Activities:
- Crisis Management & Remediation: Established crisis management to correct project preparation ahead of three scheduled cutovers; implemented a new wave-based planning approach for each cutover.
- Communication Governance: Structured communication channels between business departments, acquired entities, IT, and service providers (development of a Communication Matrix).
- Business Focus: Realigned service provider focus towards critical business processes (Business Continuity) and assessed the maximum tolerable workload for the business units – protecting both legacy and newly acquired departments.
- Cutover & Hypercare: Coordinated cutover activities and planned an extended Hypercare phase to ensure stability.
Project: Roll-out of a Contact Center as a Service (CCaaS) with Natural Language Understanding (NLU/LLM)
Objective: Stabilization and realignment of a critical project implementing AI technologies (LLM/NLU) and Cloud Services.
Key Activities:
- Stakeholder & Contract Management: Coordinated interfaces between the health insurance provider, internal IT, and subcontractors; resolved contractual ambiguities regarding project scope.
- Compliance: Navigated complex regulatory hurdles, specifically Data Privacy (GDPR) and BSI C5 certification for the EU Sovereign Cloud.
- Results: Restored a constructive working relationship, delivered a successful Proof of Concept (PoC), and planned the rollout for 1,800 users. Handed over the remediated project to line operations.
After successfully overcoming the corporate crisis in 2017, the IT department with 17 employees, 6 external staff, and a budget of approximately 6 million was not the focus, but it should now be brought back to the center of the corporate strategy to drive the transformation of the company forward. New structures, standards, and methods were required. The path should be cleared for a new beginning of a new CIO for the modernization of IT, building competence in the company as preparation for topics such as AI, ML. In addition to the new structure, the strategy was realigned to the consolidation of applications and data:
- Analysis of the previous EA, ongoing projects, and available resources
- Development of a short- and medium-term IT strategy
- Definition and implementation of the first implementation activities such as initiating the HANA conversion after tendering and proof of concept of the digital personnel file based on Powerapps and SAP HCM with Fiori
- Elimination of problems in current "hot spots" such as in the area of QM and IT support in particular
- Introduction of a PMO and rallying around the corresponding processes, aligning budget planning with the goals of the transformation
- FitSM, emergency manual, re-establishing outsourcing partnerships, in some places freelancers instead of integration partners
- Setting up training for Teams, SharePoint, Copilot

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