Beschreibung
We are looking for an experienced System Engineers (Toolsupport) im Bereich CES / Provider (Freelancer) with the following requirements:Experience and Skills:
ITSM Tools
Server- and DB Engineering
good script skills
ITIL
OPEX / Six Sigma
Description:
End2End responsibility for ITSM-Tools of Configuration Management, Service Request Fullfilment and Asset Management. BMC Remedy configuration and optimization. Problem Manangement and last level support BMC Remedy.Trouble shooting, maintenance an optimization in area of responsibility. Ensures performance and reliability due systemfailure-free upgrade, release and patchmanagement.