Beschreibung
- Support for update of the existing UCCE on new Cisco UCS server hardware- Complete replacement of version 9.0
- Recording of the callflow (Solution Architect)
- Specification of the new UCCE environment (Solution Architect)
- Cisco A2Q implementation process (Solution Architect)
- Training for the topics "Precision Routing" and "CVP"
- Training (Solution Architect) preparation
- Callflow scripting (Systems Engineer)
- Finesse development Support - Know-how about Cisco Unified Contact Center Enterprise (UCCE) Bei Interesse würden wir uns auf die Zusendung Ihres aktuellen Profils sehr freuen