Beschreibung
We are looking for a Incident Manager or Coordinator.The Project will start asap in Düsseldorf.
Following the Project Description:
Common Technical Skills
• Knowledge on GP Messaging (systems) GP Card specification standard
• Knowledge on NFC technology
• Basic Telco knowledge (Data network, web services)
• Basic understanding on security (secure communications between systems, smart cards)
Other Skills
• Incident Logging and Categorization
• Incident Dispatching
• Workload Management
• Incident Monitoring and Escalation
• Incident Closure and Evaluation
• Pro-Active User Information
• Incident Management Reporting
• Analytical skills for test execution, defect creation, root cause identification
• Knowledge in HPQC
• Good communication (verbal and written) skills
If you are interested, send us your Profil at:
When you have any questions, please let us know
Best Regards
Vision Professional Services