Beschreibung
IT Support, 2nd line support, support analyst, helpdesk, Support Engineer, second line support, IT analyst.
Location: Koln, Germany
6 month contract,
*You must speak fluent English and German
*Work as part of a Pan-European team, with responsibility for all aspects of Onsite Services in the Cologne, Germany Office and second level support for EMEA (Number of users 600+)
*You must have excellent user service and social skills, along with the willingness to help
*Desktop support - IT Technical Support
*You need to have a solid technical understanding, with excellent familiarity of the Microsoft product suite (XP and Win7)
Responsibilities:
*Repair of computers, hardware, and software - Break/fix/at user's desk site & centrally
*Replace computers with new, as part of PC Refresh Programme
*Technical support of Intel based Servers and Non Intel based Servers
*Knowledge of IP telephony (VOIP)
*Good exposure to networks (LAN,Switches,Routers)
*Hands on technical support of OFFICE support (office suite,PC/Laptop install and config.)
*Active Directory
*Windows
*Should be willing to work shifts
*English and German
If your interested in this role please email your CV and I will call you back immedately. This role will be starting on April 29th,