Beschreibung
For our customer, an inter-governmental organization located in Darmstadt/Germany we are looking for a Desktop Engineer.
TASKS
- prepare, validate and execute the distribution of software applications, upgrades and patches to desktops/Servers using the ZENworks Configuration Management 11ZCM Software Distribution/Patch Management systems;
- operate and maintain the hardware and software asset information via the ZCM Asset Management System;
- monitor and report on software license usage, maintaining the software license inventory;
- maintain the antivirus management infrastructure based on Symantec Endpoint Protection;
- ensure that all systems are having the latest virus patterns and a managed Firewall configuration;
- analyse users needs and provide input for the procurement of software applications;
- provide second and third level user and technical support for user applications and desktops;
- contribute to the procurement of licenses by providing specifications and performing
- price inquiries;
- act as interface with software suppliers regarding procurement, warranty and maintenance issues;
- maintain a verification and validation environment to verify and validate software updates and roll-outs;
- monitor and report on performance indicators for services and systems;
- perform health checks on the IT infrastructure and systems.
PROFILE
The consultant shall have preferably a University degree in Information Technology together with proven 3 years of experience as IT Desktop Engineer in a demanding and heterogeneous computing environment. The consultant is required to have as a minimum:
- extensive experience with Novell ZENworks Configuration Management 10 and 11;
- extensive knowledge of deploying office packages (eg MS Office, MS Visio, etc.);
- demonstrated experience in installing, administering Windows 7 desktops;
- experience with a antivirus system like Symantec Endpoint Protection.
In addition, the following aspects shall be considered an advantage:
- experience in using ENGL;
- knowledge of and experience in administering MS Active Directory;
- experience in the specification, design and implementation of MS based system and services;
- experience in a structured, ISO 9000 certified project and service environment;
- knowledge of change and configuration management fundamentals and principles;
- knowledge of ITIL.
- Fluent in English, French knowledge would be an advantage.
PROVIDER:
infeurope S. A. is an IT-service provider founded in 1983 with experience in the design and management of multilingual information systems applied to several businesses, such as official journals, intellectual property rights and the financial sector.