Beschreibung
Sungard Front Arena - Application Support Analyst - Frankfurt - 1000 Euros Per day
Location: Frankfurt, Germany
Rates: 1000 Euros Per Day
Duration: 6 months
Sungard Front Arena - Application Support Analyst - Frankfurt - 1000 Euros Per day
Profile Description
1. Experience in Front Arena application support
In-depth understanding and experience in Europe Capital Market processes and Asset classes In-depth understanding and working experience in of Fixed Income securities OTC Derivatives and structured exotic derivatives Clear understanding of Software Development life cycle and process Oriented Client/user facing experience Knowledge of RDBMS concepts, SQL and UNIX/Windows German language skills would be plus Responsibilities:
1. Providing 1st and 2nd line application support - user level support, incident management, problem management and production support
Investigation and resolution of incoming functional issues (Front, Middle & Back Office) for complex instruments Proactive ownership of open incidents - ensure resolution or workaround and escalation to Development Support as appropriate Provide documentation as per-application support procedures Liaison with other systems team that work alongside the front Arena applications Liaison with associated Development and Test Project teams to best prepare candidate application build for Production deployment Provide functional support for minor bug fixes, small scale enhancements, system releases and upgrades and perform user acceptance testing Sungard Front Arena - Application Support Analyst - Frankfurt - 1000 Euros Per day
Location: Frankfurt, Germany
Rates: 1000 Euros Per Day
Duration: 6 months
Sungard Front Arena - Application Support Analyst - Frankfurt - 1000 Euros Per day