Beschreibung
Sehr geehrte Damen und Herren,im Kundenauftrag suchen wir einen Application and Business Support for Product Change Management System (m/w)
Beschreibung: Support is not a technical support in the first place but a functional one for the ChangeManagementApproachProcess (CHAMP Process)
Tasks:
• Incidents and Service Requests are analyzed. They are either solved by CHAMP Support or routed to the corresponding solver team. (Analysis of issues includes inquiries and discussions with experts from Business, NetWeaver Support, CHAMP Project Team, EH&S, PMD, and CMA. In most cases user has to be involved for further details. Technical issues are clarified with and forwarded to NetWeaver Support)
• Coordination of tasks concerning data issues. (Involved parties can be Business, Project Team, NetWeaver support and experts from the connected systems.)
• Assistance in system operation
• Assignment of WorkItems in NetWeaver Administrator Tool
• Grant user admission is part of service (Clarify individual access rights with business and assign role. Grant access to SharePoint)
Required Skills:
• Process Support experience
• Ability to work in a complex technical environment
• Sense for communication. Work with business as well technical contacts
• Very good English language skills • Netweaver basic knowledge
• SAP (EH&S, MasterData) basic knowledge
• Business Process Management Notation knowledge
Start: 01.01.2013
Laufzeit: 31.12.2013 + Option auf Verlängerung
Einsatzort: Monheim
Können Sie uns hierbei unterstützen bzw. eine Empfehlung aussprechen? Dann freuen wir uns über eine Nachricht ihrerseits.
Mit freundlichen Grüßen
Marion Kisser
Assistenz
Projekt Broker Consultant Services GmbH
Goethestraße 21, 60313 Frankfurt am Main
T: | F:
| www.projekt-broker.com
Amtsgericht Frankfurt am Main HRB 93917, Steuernummer:
Geschäftsführende Gesellschafter: Christian Weindl, Sascha Riethmüller
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