Beschreibung
Produktspezialist TK Anschlussnetze und Servicerufnummern/Solution Designer Voice Line Services
My client is looking for a highly skilled Solution Designer Voice Line Services for a 6 month initial contract in Munich. You must be results orientated, able to build strong relationships and a team player.
You will take over a single source portfolio of service numbers and a large number of DSS1/QSIG trunks. Throughout product life, you will migrate the DSS1 trunks to different SIP trunks and monitor their performance jointly with the telephony operations provider.
Requirement:
- Degree in Telecommunications or similar acquired knowledge
- Experience in Back End telephony (IP, ISDN, analogue)
- Knowledge of SIP and DSS1 protocols, codecs and signalling in large infrastructures
- Experience with service number management in Intelligent Networks (IN)
- Knowledge of service properties and debugging of SIP and IN (ITU Q1219)
- Good experience in (CISCO) call centre technology is beneficial
- Basic project management experience
- ITIL certification and good working knowledge in regards to ITIL
- English and German speaking.
- Experience with insurance industry business processes is beneficial
If you are interested in a new exciting challenge, German speaking and previous experience - APPLY! For more information contact Zoe.