Systemingenieurfür BMC Remedy auf Solaris und Linux

Beschreibung

Verbesserung der Incident und Problemmanagement systeminfrastruktur basierend auf BMC Remedy
Konzeptionierung und Implementierung neuer Featiures und Worklflows, Kundenberatung, Trouble Shooting.
Skilles (zwingend):
Expert: knowledge in all relevant technologies of BMC ARS Remedy (workflow elements, including advanced features, server group, midtier, remedy webservices, C and Java API) knowledge in Oracle SQL and PL/SQL experience in developing technical architecture, planning of applications based on ARS experience of implementation and customization of applications based on ARS Professional: knowledge in basic database administration and modelling (Oracle) knowledge in perl and Unix-Shell knowledge in administration of UNIX (Solaris, Linux) servers Advanced: knowledge of ITIL knowledge in C