Beschreibung
IDPP is looking for a Windows Server Specialist (contractor) in Germany.
You will delivers second level remote hardware and software support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software, as well as desktop applications that are beyond the scope of the client's first level help desk support function.
You will provides referrals and/or dispatches to other service providers to ensure that client's service level and technical requirements are met.
You will Provides alerts and situation status information to both client and management.
You will coordinates critical customer issues as well as new product and/or system implementations. You will prepares and approves technical documentation and ensures that technical and customer documentation is clear, accurate and complete.
You will identifies training needs. You may develop and conduct training sessions for other analysts and customers. You may lead teams of analysts on defined projects.
You must be able to run a 500 Servers infrastructure on Windows Server 2003 and 2008 R2 on about 170 locations. You will be part of an 4 peoples server team and responsible for the daily work in this environment. We're looking for a German native speaker is mandatory and you will be responsible for some special application like Cord aware and Net OP.
Are you interested and available? Please contact me.