Beschreibung
Sehr geehrte Damen und Herren,for our client are we looking for a PDM assistent.
2. Tasks:
The service to be delivered shall cover the following tasks as and when they become necessary by the project:
2.1. System configuration/test phase
- Assist with the implementation of clients workflows and processes
-Test the system as administrator and test user
- Coordinate the tests of client test users and compile test results
- Maintain the action item lists to track the closing of actions
- Assure that all the contracted documentation is delivered by the PDM vendor, it reflects
the installed configuration and is suitable for future maintenance and administration of
the system
2.2. Data upload
· Prepare and maintain a directory of data to be uploaded
· Check and consolidate the existing metadata
· Understand the data upload tools developed by the PDM vendor
· Upload data and coordinate other administrators in the upload activities
· Quality check of uploaded data
· Follow the upload planning
2.3. Roll-out
? One general presentation and up to 10 training sessions to be conducted every month.
? Coordinate installation and maintenance of software on client workstations
? Develop client specific manuals of the functions and workflows
? Receive and consolidate user feedback in the initial phase
2.4. Initial usage period
? Once operational, provide helpdesk support for up to 150 users. This number will
increase after a further 3 months to 200 users. The support shall cover the following:
o Receive user calls and problem reports
o Maintain a log of problem reports in a format defined by the client
o Resolve problems and involve the PDM vendor when required
o Coordinate PDM vendor hotline involvement in more severe problem solving
cases
o Update system documentation and manuals
o Monitor server system performance
? Identify potential improvements to be implemented in the configuration
? Support client project managers setting up their project directories and advise them on
configuration settings
? Occasional training sessions and individual training when necessary
2.5. Delivery place:
The work will be performed at Garching (Germany) using client Hardware and Software facilities within the client PDM implementation team and reporting to the client PDM project manager.
2.6. Deliverables:
2.6.1. Service as PDM assistant
The contractor shall support the client PDM team in the above listed tasks for the duration of 6
month, with the option to extend the service for 3 more months. The duration of the tasks will
follow the progress of the client PDM system implementation.
2.6.2. Activity Reports:
Every month, the contractor shall issue an Activity Report containing the tasks carried out and
the associated number of hours worked during the previous month. This Activity Report shall be
submitted to the client technical responsible for approval.
3. Experience and Knowledge:
o Knowledge of PDM systems
o Knowledge of technical archiving
o Good communication skills (oral/written/reading) in English
o Experienced level skills in Microsoft
o Office products
o Ability to give trainings in English language
Start: End of May (preferably)
Duration: 6 months++
Location: Munich
Ich freue mich auf Ihre aussagekräftigen Bewerbungen plus Stundensatz. Für Rückfragen stehe ich Ihnen gerne zur Verfügung.
Mit freundlichen Grüßen
Carolin Grube
Carolin Grube
Robert Half Technology
Trainee Consultant Contracting
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Rosental 3-4 | D-80331 München