Beschreibung
Für unseren internationalen Kunden suchen wir einen "Senior Specialist End User Computing (m/f)" am Standort Berlin.
The role encomprises the following key accountabilities:
1. Managing our standard images deployed with all laptops, (Standard Operation Environment or SOEs)
Road-map planning for applications included in the SOE
Run user acceptance testing for new SOE builds
Manage supplier(s) during build and test process
Align with the applications team and architecture
2. Software distribution
Road-map planning for distributed applications in cooperation with the applications team
Manage supplier(s) for packaging and testing
Manage supplier(s) for distribution and patch management
3. Active Directory
Technical subject matter expert for AD setup and the definition to optimize GPOs and domain structure
4. Virtualisation
Technical subject matter expert for application virtualisation
Technical subject matter expert for desktop virtualisation
Application roadmap for virtual image and virtual applications (in alignment with application team)
Professional Requirements:
Fundamental understanding of ITIL processes and operational procedures.
Technical infrastructure skills and subject matter knowledge across multiple disciplines (Windows XP/7, Active Directory, EUC technologies and market trends, LAN, remote access and wireless technologies, PDA and Tablet technologies, Deployment Methodology, Project Management, IS governance KPI/SLA/SLO).
Ability to roadmap and plan for end of life transitioning of hardware and standard operating environments
Communication: must be customer focused, and able to communicate affectively internal and externally within a large global company
Budgets: Principles, methods, techniques and tools for the management and monitoring of budgets to minimize costs and ensure cost-effectiveness
Decision Making: To ensure business commitments are met. Needs to be able to make balanced rationalized and timely decisions
Knowledge of business recharge models a distinct advantage
English language required. German will be advantageous.