Beschreibung
GFT sucht Unterstützung (m/w) im 3rd Level Support.As a member of the Mail-team, you will be working with a global team of experts, covering the life cycle aspects of a business critical service, ensuring the stability and maturity of the Internet Services.
Tasks:
The Internet Services 3rd level support will maintain and manage our basic and special Internet Services which includes:
• SMTP backbone infrastructures including R/3 mail connectivity
• DMZ Internet Services infrastructure for SMTP mail, proxy and external DMZ DNS
• News Server, List Server, Public FTP, SAPDAV, SAPmats, Webcams
• SAP mail LDAP service
• Centralized administration, monitoring and reporting for all the Internet Services
You will be part of the global service delivery team within Mail service, based on Sendmail, Postfix and Exchange, together with team of experts in EMEA, Americas and APJ, performing different activities, including:
• Conduct backup/disaster recovery processes
• 3rd level support on SMTP backbone, including troubleshooting and maintaining Q&A
• Maintaining and debugging on SMTP Infrastructure
• Implement change requests on our infrastructure
• Maintaining operation process (by regular process review, document update)
• Implement design changes
• Part of on-call duty on 7x24 operation
• Monitoring processes and pre-alert handling
• Hardware monitoring and support
• Part of Incident management processes
Requirements:
Expert knowledge
• Unix/Linux command line tools
• SMTP
Good Knowledge
• GNU/Linux OS
• TCP/IP + SSL, HTTP + DAV, DNS
• Postfix, Apache, , OpenLDAP,
• OpenSSL, ssh, cyrus
• Perl
Knowledge
• Solaris 10 OS
• PGP, NNTP, HTML+CSS, IMAP+POP3, LDAP
• GNU Mailman, Berkeley DB, zabbix, rrdtool, inn, squid
• CGI scripts, C/C++, bash
ENGLISCH MANDATORY
Soft skills
• Experience in working in virtual teams, with people of other cultures
• Ability to think conceptually, focus on goals, plan and organize, and make good decisions and judgments. Detail-oriented.
• Able to find information on your own and self-schedule your workday
• Willingness to work on odd hours (teleconference meetings can occur anytime 24/5)
• On call duty
Start/Laufzeit:
asap bis zunächst 31.12.2012
Standort:
Rhein-Neckar
Bei Interesse freuen wir uns über die Zusendung IHres Profils im Word-Format mit Angaben zur Verüfgbarkeit.
Reference :J088503 Duration :12 MONATE Location : RHEIN-NECKAR Languages : DEUTSCH, ENGLISCH GFT Resource Management GmbH FOCHEUX, ALEXANDRE T : F :