IT Network Engineering and Administration Support (m/w)

Vor Ort
24 Monate (Verlängerung möglich)
flag_no Deutschland
Katrin Degenhardt

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Für ein Kundenprojekt sucht ELAN schnellstmöglichst qualifizierte Unterstützung als IT Network Engineering and Administration Support (m/w) für ein Projekt in Darmstadt.

Tasks and Responsibilities:

The IT Network Engineer and Administrator, in the ICT Service Support Group, will perform administration and maintenance of network equipment for the corporate ICT environment. The foreseen detailed tasks, in order of relevance and to be shared with another team member, include as a minimum:

Operate and maintain the active components of the Network Infrastructure:
- Check logs regularly
- configure VLANs
- add and remove network stacks
- monitor the network traffic
- control the access to the system

Operate and maintain WLAN Infrastructure (hot spots and portal software):
- check the logs regularly
- add and remove hot spots
- liaise with 3rd parties for support
- keep the system under configuration control
- monitor the network traffic

Liaise with external parties for the operation and maintenance of the Phone System Liaise with external parties for the operation and maintenance of the Security System (Firewalls, VPN and RSA Infrastructure)
- Monitor the Internet access service
- liaise with 3rd parties and ISP for support
- monitor the traffic

Operate and maintain the Technical rooms
- keep log book of activities
- liaise with 3rd parties (e.g. A/C, power)
- monitor power consumption
- plan and coordinate the removal and installation of racks and IT equipment
- monitor physical access

Maintain network cable infrastructure (fibre and copper)
- plan and coordinate the installation of new cables
- troubleshoot connectivity issue due to faulty wiring

Provide physical network connectivity to IT equipment (servers, desktops, printers etc)
- activate and configure (VLAN) network sockets
- patch devices

Operate and Maintain the KVM system
- add and removal of servers to the system
- Access control to the system (logs keeper)

Maintain System Design and Operations documentation.

Provide user 2nd and 3rd level support for service requests and incidents linked to the Network system and the Infrastructure (cables, active components) and to the Internet access service.

Contribute to the procurement of information technology services, systems and components by providing specifications and performing price inquiries Act as interface with hardware and software suppliers regarding procurement, warranty and maintenance issues.

Monitor and manage the Infrastructure and Network monitoring systems (HP Openview NNM, CiscoWorks, Packeteer and APC management system)

In the performance of these tasks, the consultant shall apply the relevant system engineering standards, as well as procedures for:
- Quality management;
- Configuration and change control;
- System operations and maintenance.

Formal reporting is required at monthly intervals and following completion of major tasks in a format specified by the company. The monthly reports and any other reports or documentation generated shall be submitted in writing directly to the company technical representative or a delegated person for a specific project or service. All reporting and documentation shall be in the English language.


The consultant shall have preferably a University degree in Information Technology or comparable discipline (or equivalent professional experience) together with proven 3 years of experience as IT Network Engineer and Administrator in an operational computing environment.

The consultant is required to have as a minimum:
-Cisco certification CCNA

Good knowledge of and experience in operation and maintenance of:
- Network infrastructure based on Cisco components;
- WLAN Infrastructure (preferable from Cisco);
- Cisco Works;
- HP Openview Network Node Manager;

- Network cabling infrastructure (configuration control, patching, media type...)
- Knowledge of Checkpoint Firewall and VPN;

In addition, the following aspects shall be considered an advantage:
- Cisco certification CCNP;
- Knowledge of power distribution systems and cooling systems;
- Operation and maintenance of KVM systems;
- Operation and maintenance of APC components,;
- Experience in operating VOIP systems;
- Experience in a structured, ISO 9000 certified project and service environment
- Knowledge of ITIL and hands on experience in change and configuration management

The variety of the tasks requires a high degree of autonomy and the close interaction with users of the IT environment requires good communication skills and a customer oriented approach with some experience coordinating IT related projects. The consultant shall be able to work effectively in English.

Beginn: Start date of beginning for January 2012

Dauer: Two years. One option to extend the activities for two years and a further option to extend the activities for a further year shall form part of the contract. Kindly indicate the earliest date of availability.

Sprachen: The official languages are English and French. The working language for the position is English and therefore consultants must be able to work effectively in this language and have a knowledge of the other. All reporting and documentation shall be in the English language.

Einsatzort: Darmstadt, but travel within Europe may be required for certain activities.

Ansprechpartner : Michael Lenz
Telefon :
e-mail :

Bei Interesse senden Sie uns bitte Ihr IT-Profil in Englisch (Word-Format, max. 250 KB und inkl. aller Kontaktdaten [Name, Anschrift, Rufnummern, Email]) unter Angabe des Projektnamens sowie jeweiligem Ansprechpartner. Bitte sehen Sie von mehreren Anlagen sowie anderen Formaten ab. Über Infos bezüglich Ihrer Verfügbarkeit sowie Ihres Honorars wären wir dankbar. Wir freuen uns auf eine erfolgreiche Zusammenarbeit.