CTI Tester

Beschreibung

For one of our clients we are looking for a CTI Tester

Required skills:

· Overall understanding of OSS/BSS with focus towards CRM
· Well versed with Telco Business Processes on Contact Center Agent side
· Expertise in Genesys, Skill-based routing
· Extensive experience with Business Process & Functional Testing, preparation of Test Cases, Test Data preparation, Test Execution
· Strong Analytical skills
· Fluent German Speaker

Location: Bonn
Start: a.s.a.p.
Duration: 9-12 Months (contracting will be on 3-month rolling)

contact:
Metodi Terziev