Service Delivery Manager EUC

Vertragsart:
Vor Ort
Start:
ASAP
Dauer:
6 months+
Von:
Gazelle Global Consulting
Ort:
Bayern
Eingestellt:
17.10.2020
Land:
flag_no Deutschland
Projekt-ID:
1984562

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Service Delivery Manager EUC

Skills and Abilities

  • The EUC SDM profile will be a senior profile will need to manage end to end user service delivery
  • Ability to interact with CIO/Infrastructure director
  • Understanding of ITIL framework
  • Preferably 12+ years plus of Industry experience with managing a team of over 100 resources.
  • 10+ years of Experience with Asset Management, Desktop Deployment, VDI, Windows/PC Refresh and Scheduling
  • 5+ years in managing service desk, service improvement programs
  • Adept in working out strategies in measuring and improving user
  • Excellent communication (Reading and Writing) skills in English & German.