Beschreibung
Dear All,Please find the details below
• May train users and operators on a limited basis and/or may write training procedures
• Participate in on-going training and departmental development
• Routine maintenance updates with other IT staff and business units
• Provide all required documentation including standards, configurations.
• Coordinate desktop changes to avoid deployment collisions.
• Prepare requests for rollout
• Coordinate implementation process
• Keep track of request and make sure they are implemented as planned
• Participate in incident handling concerning desktop changes.
• Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
• Perform centralised remote/soft IMACs through Remote Desktop support tools
• Managing user account across applications running on various platforms like IBMAIX, Windows, Active Directory, etc
• To create and administer LAN accounts of the users
• To create and administer various shared resources e.g. Distribution Lists, Directories etc
• Ensure that the customer has the appropriate access to the tools to support the business in an efficient way
• System Administrator for the User Account Maintenance and Incident Management Systems including general housekeeping
• Create LAN and/or E-mail account for the users and administer them.
• Grant permissions on various network resources available to users.
• Creation and administration of Global groups.
• Creation and modification of exchange resources like Distribution Lists, Shared Email account, Shared Calendar and Conference Rooms.
• Creation of New Directories as per the customer guidelines and grant permissions on them.
• Setting up shares as per the client standards and granting permissions on them.
• Creation, modification and deletion of user accounts on AIX.
• Creation, modification and deletion of users accounts on AD and any other systems.
• Perform development and maintenance of knowledge base for the User Account Maintenance Processes
• File share permissions and user access Compliance verification