SNOW Application/Service Owner

Vertragsart:
Vor Ort
Start:
ASAP
Dauer:
3 months
Von:
Michael Bailey Associates - Dusseldorf
Ort:
Niedersachsen
Eingestellt:
26.02.2020
Land:
flag_no Deutschland
Projekt-ID:
1899861

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For our energy client we are currently looking for a ServiceNow Application/Service Owner

Start:
End: (+ extension)
Volume: 420 hrs onsite, 100 hrs remote
Location: Hanover, Essen (theoretically flexible, it is currently expected to be a little more likely with Hanover)

Tasks:
- Responsible for stable operations of the system
- involved in projects in order to assess operational impact-
- Consultant drives improvements and platform changes in alignment with Product Owner/Tool Architect
- He/She evaluates technical impact of new features with Business Analyst
- Holds technical expertise
- Supports release testing and process
- Application SPOC for other projects
- Overall accountability for maintenance, performance and quality in production
- Plans, coordinates and communicates all maintenance activities
- Overall accountability for licenses for the product
- Responsible for interaction with all vendors
- Part of the escalation process
- CAB meeting facilitator

Skills:
- Deep knowledge in ServiceNow
- First experience in Project Management
- Strong snow architect experience
- Strong stakeholder management skills
- Experience in Snow Administration
- Fluent in English, German beneficial
- Understanding of organizational processes

Michael Bailey International is acting as an Employment Business in relation to this vacancy.