Beschreibung
German driving license in mandatory.
Sanity checks for all OMS systems (DE, NL, UK)
Identification and fixing of errors in OMS systems
Monitoring and processing of ServiceNow tickets (incidents, changes, problems, )
Communication to Business and consulting on new solutions or existing processes
Support in tests on SAP systems
Reporting of current status in daily operational calls
Monthly reporting on key measurements
7/24 h support (on-call-duty)
Process skills (Understand/Design/Improve)
Basic/Good Infrastructure skills (OMS Architecture quite complex and cooperation of IT Systems is required)
Good Project Management skills (Support customer requirements, make proposals )