Beschreibung
IVR Software Engineer (m/f/d)
Reference: -en
Start: asap
Duration: 3 MM++
Main tasks:
- Responsible for IVR development and maintenance focusing on German localization of a core global IVR application
- Provide Tier 3 troubleshooting and assist in the identification of system problems
- Work closely with business units and cross-functional team on new IVR initiatives, Project Updates, Code Management
- Respond to the issues that come up daily on the function of the company’s voice applications equipment
- Updating of documentation repository to ensure all documents are relevant/up-to-date
Main qualifications
- Hands on experienced in VXML, Core Java, Speech grammars and GrXML
- Experience in conversation design for the German market
- Technical knowledge of speech and language technologies, e.g. ASR, NLU, TTS
- Professional experience with IVR development platform advantageous such as Nuance Development Framework (NDF)
- Rofound working experience in Spring Framework, Hibernate, REST services, JavaScript, JSP, Junit
- Optionally experience with following: Agile development, Maven, Jenkins, Oracle DB and Cyara
Main advantages:
- A very renowned company
About us:
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
My contact at Hays:
My contact person:
Canan Karadeniz
Referencenumber:
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