Beschreibung
Salesforce O2C/OTC Consultant (m/w)Start: ASAP
End: 27.01.2020
Remote: Fridays
Fulltime
Location: Remscheid
Language: English required plus preferably German
Task:
- Build and test in Salesforce.com during sprint execution.
- migration from SFDC Classic to Lightning
- global rollouts of salesforce.com
-f2f communication.
- Strives for simplification and usage of solution within Salesforce software standard.
- Interacts with product owner on deviations from standard and needed actions. Strives for pragmatic solutions
- Interacts and aligns closely with O2C Team.
- Interacts with horizontal team streams, especially Master Data Management, Migration, Interfaces, UX development, Test-Management.
- Interacts with Technical Architect.
- Interacts with Customer Business
- Understands overall L2O business targets, related gaps to close and standardization/ harmonization objectives and future mode of L2O processes to achieve and is able to translate this in technical Salesforce benchmarks and requirements for the implementation teams.
- Conducts L2O related process prototyping and early visualization.
- Collaborates with L2O team members on detailed specifications work, implementation and testing work. Collaborates with product owner/ product owner team on L2O specific clarification needs during design, build and test within the sprints.
Skills:
Primary:
- Technical skilled in Salesforce.com Sales Cloud and Service Cloud (min. ADM201 certified)
- Knowledge in middleware and integration scenarios with SAP.
- Able to translate business requirements into Salesforce language.
- Good communication and people interaction skills (ability to communicate in German is a big plus, but not a must).
- Experience in workshop execution and in shared problem solution finding together with the teams.
- Strives for pramatic L2O related solutions and sound understanding in problem re-solution finding techniques. Ability to see the whole (understands when to proactively interact with other teams/ Integration Team).
- Understands and has experience with L2O related topics like Campaign and leads management, opportunity management, CRM, .
- Profound experience in cross-country sales office harmonization/ standardization.
- Experience in Discrete Manufacturing industry with SCM involving wholesalers, direct customer business and service driven business.
- Experience in agile practices (SRUM, Nexus), Knowledge about agile value and principles, working experience in an agile environment.
- Basic process modelling knowledge (preferably in ARIS) as the customer process world modelled in ARIS is the basis for the template design and build.
- Basic Atlassian Jira and Confluence experience.
Secondary:
- Solution Manager integration knowledge with SAP Activate method is a big plus.
- Team Leadership experience with teams up to 12 people.