Beschreibung
Freelance: IT Project Manager / ITIL Process Consultant (m/f/d)Bankpower has an excellent network in the banking, finance and insurance industry. Its about people is not just a slogan for us. We make this part of our everyday activities by putting people at the centre of our doing. We connect people and find the right job for everyone. Tasks:
Change Management: Define and document detail process of Change Management
Preparation of an implementation concept for implementation in HEAT for Change Management
Life Cycle Management:
Define and document detail process of Life Cycle Management
Preparation of an implementation concept for implementation in HEAT for Life Cycle Management
Configuration Management / CMDB:
Define and document detail process of Configuration Management / CMDB
Preparation of an implementation concept for implementation in HEAT for Configuration Management and CMDB
Process description of other IT processes in IT Ops
Define and document detail process of Incident Management, Request Fulfillment, and some other Processes
Requirements:
Minimum of 3-4 years of experience
Project management skills
ITIL V3
Best Practice of Change Management, Life Cycle Management, Configuration Management and CMDB and all other IT processes
ITSM-Tool Know How Prefered HEAT Know How
Conditions:
Start:asap
Location: Frankfurt am Main
Availability: Fulltime