Beschreibung
We are looking for a “Business Analyst with relevant energy and utilities experience (m/f)" for our customer in the energy/ utility sector with the following basic conditions:Start: 01.10.2018
Duration: 3 months +
Location: Düsseldorf +remote
Workload: 100% onsite, 20% offsite
Tasks:
• Analysis plan, set-up and manage the delivery of a complete process description of customer’s IT related processes in UML and written English
• Engage with IT, the business, relevant business support organizations (ex. HR) and users to analyze process flows and possible process flaws
• Identify and document possible process enhancements
• Suggest process monitoring and in-, output SLA and KPI’s
• Engage with the Service Now (SNOW) team for any process related issue
• Effectively take responsibility and manage changes to the program in line with requirements
• Engage with communication teams to prepare and sign off key communications messages related to change impact
• Manage change to scope, deliverables and/or budget on behalf of customer
• Work with the Program Manager and PMO on reporting requirements that fit with program governance
• Effective and Efficient management of key stakeholders within up to and including board level
Requirements:
• Previous proven in-depth experience in the energy and utilities sector
• Good UML process skills
• Business fluent English language skills is required
• Please highlight your wow factor in your application
If you are interested, please do not hesitate to send me your application to:
Do you have questions? You are welcome to contact me by calling:
Fikemi Adewuyi
I am looking forward to get to know you!