Beschreibung
Als Personaldienstleister rekrutieren wir Spezialisten für unsere Kunden in den Bereichen IT, Engineering und Finance, sowohl für den freiberuflichen Projekteinsatz als auch zur Festanstellung.Für unseren Kunden suchen wir:
Pos. 0609 SAP Senior Consultant BRM
- Senior BRM consulting skills esp.
- SAP BRFplus, IBM ILOG JRules with particular focus on requirement engeneering.
- Documentation of business processes on level one to four in Aeneis Tool
based documentation of business requirements to ensure comparability of business unit requirements
- Language Skill: German/English
- Experience with implementation projects in the process (chemical) industry
Project Desription:
The Customer Interaction Portal (CIP) initiative of our customer started in 2008 with the implementation of a single instance of a SAP Customer Relationship Management (CRM) application within the group to reduce the number of redundant CRM applications. This CRM implementation is based on a global CRM template which defines the global functions and their keys and codes. Additionally there is the need to increase functionality in marketing and sales oriented processes such as price and margin management (PMM) as well as business rules management (BRM). Last but not least the eCommerce functionality of our customer shall be integrated into the CIP platform. Therefore the platform CIP deals with four major systems:
• Customer Relationship Management
• Price and Margin Management
• Business Rule Management
• eCommerce
The goal of this CIP platform is to improve the quality and efficiency of customer interaction by providing one central entry point to customer related information and transactions for all BASF employees within their different job functions.
Within the Project „CIP - Global requirements definition” the requirements of a global template for the four major systems of Customer Interaction Portal will be defined.
Activities:
Support:
Analysis of requirements & use cases on Business Rules Management and Segmentation functionality from Sales and Marketing perspective (incl. moderation of workshops with BUs, documentation and consolidation of findings, handover BIS and BRM vendor)
Matching of requirements with the ideas and concepts of other CIP applications, Perspectives, Accelerator and other GS departments esp. Master Data and ERP (incl. moderation of workshops, documentation and consolidation of findings)
Definition of a common BRM approach including time planning (roadmap), organizational change management (proposal) and dependencies to other projects and initiatives
Support Proof of Concept for BRM based on 3-4 Use Cases of 2 Pilot Business Units for CRM/PMM/eCommerce.
Support BRM Consultancy esp. SAP BRFplus, IBM ILOG JRules
Support project management (project plan , presentations, coordination of involved parties, moderation of meetings, etc.)
Support testing (incl. planning, documentation and evaluation of findings)
Location: Mannheim / Ludwigshafen area, part time travelling to North and South America, Europe, Asia Pacific possible
Duration: , extension option
Price Basis: best price HOURLY rate all in GR MA/LU, travel expenses to other sites to be paid
Falls Sie Interesse an diesem Projekt haben, dann senden Sie uns bitte unter Angabe unserer Anfrage-Nr. : 10609 Ihr Profil in Word Format. Bitte geben Sie uns Ihr Verfügbarkeitsdatum und Ihren Allin-Stundensatz an.
Mit freundlichen Grüßen