Beschreibung
Role: SAP MM Consultant
Location: Hamburg, Germany
Duration:1 year
Job Description:
Must Have: 2-3 years' experience in SAP Support for Business process requirements. Should include at least 1 year' experience in SAP MM/PP module experience and at least one full end-to-end support cycle experience. Ability to communicate and bridge business requirements to IT solution specifications. Highly-motivated, self-directed, and able to effectively lead efforts including delivery first line support as a single point of contact for onsite end-user community, local Application Management process and call handling. Also, who can pro-actively assist end-users and resolve problems within own capability
- Strong SAP functional module knowledge (ie Materials Management, Warehouse Management, Production Planning) - Filter problems likely to be solved locally on site from typically incidents to be routed to the Second Line Support
- Support change requests, testing, acceptance and local implementation of application & business process changes
- Perform end-user training if required by business team. - Daily operations monitoring, workflow resolution, interfacing supervision
- Phone & personal application support of SAP end users in fields of procurement, maintenance, warehousing, finance
- Participation in global key user communities
- Support for new order flow/business set up. Drive for incident resolution and improvement.