Beschreibung
Job descriptionQualifications required
- IT Infrastructure Service Management experience and associated service models.
- Experience in CMMI based process improvement models, experience delivering Lean/Six sigma projects, agile methodologies ITIL knowledge.
- Ability to lead, make decisions, problem solve and work within and with other teams (including partners) to deliver outcomes.
- Demonstrate a resilient approach to working, asking tough questions to identify root cause.
- Working knowledge of EUC operations including Remote support and Deskside support.
- Experience in Stakeholder management and Conflict resolution.
- Awareness of Service Management, Project and Portfolio management tools and platforms (Service Now etc.)
- Fluency in German and English.
- Excellent analytical skills and problem solver mentality.
Contract length: 6 months
Job Type: Full-Time, Contract
Salary upto 500 Euro’s per day