Beratung Managed Print Service (MPS) (445428)

Beschreibung

Für unseren Kunden suchen wir Ihre Expertise im Bereich Managed Print Services (MPS):

Start: asap
Laufzeit: 6 Monate + Option
Standort: 100% Remote
Projektsprache: Englisch und Deutsch, Profile werden in englischer Sprache benötigt

Aufgaben:

• Provides expert judgment and analysis for the design, development and im-plementation of printer fleets
• Contract Management with multiple vendors
• Need to have deep knowledge on anaged print services
• Need to have analytical skills for reducing the printer fleets
• Sound knowledge on process like incident management, request management, change management and release management
• Expertise in Remote monitoring tools for printers
• Should be responsible for maintaining the SLA as per the agreement
• Clear focus on the client requirements and solutions

Anforderungen:

• Minimum 7 to 10 years of experience in MPS and printing troubleshooting skills
• Should know any one of Managed print solutions (Docuform Mercury, Kofax Equitrac,Follow2Print, Lexmark DDS, LRS Cirrato, Ricoh Streamline, Canon Uniflow, Formscape etc)
• Hands on experience on HP, Xerox, Cannon or Lexmark printers troubleshooting
• Scan to email, Scan to folder, scan to fax in MDF printers functionalities
• Managing print servers, Print Queue Management, workflow
• Knowledge on windows skills like AD, Windows Domain
• Printer Driver Management
• Printer Firmware Management
• Printers Fleet Management
• Consumables Management
• Must have the ability to identify and instill industry best practices
• Proven Customer Service skills
• Excellent written and oral communication
• Create deep client impact
• Execution excellence