Beschreibung
We are supporting our client, a private global bank in Zurich, by finding a IT Operations Engineer.Tasks
- Perform daily service operation checks for the end of day processes, system and applications checks and communicate the status on the DEM Sharepoint.
- Coordinate (and run) all job actions on the system test environment.
- 1st level analysis of job errors
- Provide regular & timely updates on system test and education environment issues.
- Publish information about current and upcoming test or training limitations on the DEM SharePoint portal.
- Perform various operations tasks for the system test and education environment.
- Coordinate the resolution of environment issues.
- Manage test environment reservations and capacity.
- Plan and coordinate data refreshes or restoring of data.
- Coordinate the maintenance tests for the test and education environments.
- Support the projects at test data management and test case execution planning & configuration
- Coordinate access and profiles for all users on the system test and education environments
- Work with Release-, Config- & Test- Management to judge the impact of changes that are being deployed into the system test environment.
- Ensure the DEM system test and education environment documentation is updated and that process, procedures and handbooks are reviewed and updated regularly.
- Educate DEM clients about DEM services, processes and toolsets.
- Identify improvements and support the line heads to improve the processes from and to DEM.
Requirements
- Deep and broad knowledge around operations of heterogeneous IT environments
- 3 to 5 years of relevant test environment coordination
- Understanding of financial services (banking).
- Knowledge of mainframe, job scheduling tool, MS Office
- Understanding of Project Management methodologies.
- Experience in issue management.
- Experience in deployment process
- JIRA/Confluence Erfahrungen mit Plattformen für automatisierte Tests und Deployments (Automic ARA (UC4), XebiaLabs)
- Fluent in German an English
Soft Skills
- Flexibility and self motivated in stressful situations
- Customer focus
- Self-assured appearance
- Autonomous and efficient working approach
- Solution oriented
- High assertiveness and resilience
- Team player
- Dealing with difficult personalities and situations
- Used to communicate with various stakeholders