Unified Communications Administrator (w/m)

Beschreibung

Start: ab sofort
Dauer: langfristig
Ort: Raum Frankfurt am Main

Beschreibung:
- Delivering service and support for Realtime Communication (RTC) & Unified Communications (UC)
- Installation and configuration of new systems and components
- Operation of existing productive centralized RTC/UC environment with more than 20.000 users
- 2nd Level Support of centralized and globally used RTC & UC Infrastructure with all components (IBM Sametime, Websphere)
- Controlling of webconferences
- Support of RTC solution used by clients on their devices
- Participate in projects in Communication & Collaboration Services area
- Support of audio/Video features offered by the RTC systems
- Improving of support and project deliverables for RTC & UC Systems
- Problem / Change Management
- Support RTC team in Bad Homburg in projects and tasks

Skills:
- At least 5 years of experience in the area of informatics focusing on realtime communication / unified communications, e. g. IBM Sametime 8.5 / 9 or Lync
- Technical IT know-how for managing the underlying operational services, e.g. Unix Servers, Websphere, LDAP, Windows, Active Directory
- Experience in IT Operations and developing area, especially with realtime communication systems
- Knowledge in protocols (TCP/IP, HTTP, SIP, etc.)
- Basic knowledge of WAN networks
- Very good English language skills

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