Beschreibung
IT Support Technician now required by our global Client based in Hamburg for a long term contract starting ASAP. The position will be responsible for providing support directly to end users for various systems/devices (mobile devices, laptops, printers, desktops..).
Desired experience:
- Proven experience providing 1st & 2nd level IT support for local software & hardware issues
- Good communication skills
- Fluent German and English language skills (both are must)
Tasks:
- Identifying, diagnosing, and resolving the level one/two issues in computer hardware and software in a systems such as laptops, Desktops, Printers, Mobile devices, Tablets etc
- Software portfolio management and product life cycle management
- Providing general desktop support, project coordination, imaging/re-imaging PCs, and laptops
- Coordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same.
- Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired Switches, etc.
- Provide smart hand support for Server and network devices
Project Parameters:
Start date: 1st October 2017
End date: 1st October 2018
Utilization: 100% (5 days per week)
Location: Hamburg
Languages: English & German
Please apply now for immediate consideration.