Beschreibung
Program Manager/Senior Project Manager- German Speaking is a must
Job Description:
- Manages large or strategic customer facing projects or multiple projects or takes a business management role in an large or strategic account or group of accounts.
- Creation of a project schedule and plan with financial, resource and material requirements
- Develops and presents proposals and negotiates final agreements
- Directs project staff including project engineers, vendors, partners or subcontractors.
- Manages the project from start to completion including the resolution of escalated project issues
- Accountable for the Project Budget
- Presents service business value to customers for new or existing business
- Influences the customer in the assessment, planning and management of complex network projects.
- May manage complex internal projects/programs within client
- May Program Manage ongoing optimization service to deployed customer networks
- May provide leadership to the Program Management Community to further develop the PM/PGM role, processes and operations.
- May operate in a Business Development capacity for new customers/markets/services
- May carry responsibilities of team leadership
- Maintains customer satisfaction score of 4.5 or higher
Related Business/Technical Knowledge, Skills and Expertise
- Project/Program Management experience in the deployment of leading edge, multi-vendor technologies in a highly complex commercial environment.
- Has professional project management training credentials (PMI)
- Has basic knowledge of routing, routing protocols, switching, Internet and sound knowledge of general network architecture
- Has demonstrated clear leadership skills and experience working with large project teams and strategic account teams.
- Has demonstrated a thorough understanding of the sales process including risk assessment and scoping
- Has demonstrated a thorough understanding of the legal issues with contracts
- Has demonstrated advanced negotiation and presentation skills
- Understands the organization, aims and processes