Beschreibung
BSS Operations Manager/BSS Operations Engineer
Fantastic Contract opportunity available with a leading Telecoms organisation based in Germany. Experience in BSS operations Management/Engineering is key for this role.
Main Responsibilities:
Proving clear leadership and direction to the Operations team (Onsite & Offshore) for the quality service of maintenance for the Live Production Environments (CCS)Building a strong trusted relationship with the client and ensuring that he/she are properly informed of actions and plans in the Operations domain;Improving the stake-holder management across the different levels within the client that touches the Operations domainStrengthen the capability of the Operations team and its output in terms of Quality of service, Meaningful reports that can be shared with top management; stability and predictability of the CCS Production platform;At all times act on-behalf of my client, Streamline the daily operations, ie fulfilling our SLA's, incident and problem management, organizing planned deployments and release management, improving life cycle patch deployment,Build-up a strong team spirit with people that enjoy coming to work;Formal and informal reporting on a regular basisProfile:
English fluency both verbal and writing is essentialWorks effectively in situations involving uncertainty, change, or lack of information.Strong analytical and problem solving skills.Good communication skillsSelf-starter with ability and ambition to work remotely, on-site with a specific customer for extended or dedicated periods of time.Ability to work across groups by setting mutual goals, ensuring clarity of roles, and working together in ways which enhance business effectivenessAble to work on a multi-cultural environmentStrong background in terms of BSS operations within a Telco environmentTo apply for this position please send an updated CV to (see below)
Project People Ltd is acting as an Employment Business in relation to this vacancy.
