Service Management IT Architect (m/w) in Zürich oder Tschechien (Brno) und per remote

Beschreibung

Tätigkeitenbeschreibung
Für unseren Kunden in Zürich oder Tschechien (Brno) und per remote suchen wir ab sofort einen Service Management IT Architect (m/w) für die voraussichtliche Dauer von 10 Monaten.

Skills:
- Service Management IT Architect
- Candidate to create logical, physical and detailed service designs of service management services (Knowledge, incident, problem, management, request fulfilment, release and deployment management, service reporting).
- All designs to be alligned with the procedure interface manuals.
- Designed services to be build up and implemented in to the existing environment managed for the client and onboard new countries, server rooms through the next year.
- Multiple experience in writing technical solutions in English.
- ITIL process knowledge mandatory.
- Scope of multiple platforms support, various middleware, IBM cloud and infrastructure based mainly on the Microsoft tooling (SCCM, SCOM, etc).
- ServiceNow used as core service management tool.
- Able to travel up to 50%.