Beschreibung
Location : Sebes,RomaniaExperience: 10 - 12 Years
Language: English
Skills: L2-Mid level Technical
Requirement:
· Maintain Windows 2008 R and upgrades, patches.
· Maintain and Administer AD (Windows 2008R2)
· Maintain and Administer Microsoft Cluster solutions.
· Working knowledge on SSCM and SCOM
· Understanding of IBM TSM/EMC Networker tool set.
· Knowledge of maintaining Antivirus management servers
· Able to use SCCM Collection to push the packages, patches
· Troubleshooting skills with Windows Servers, SCCM
· Good scripting knowledge using PowerShell, CLI
· Understanding of VMWare virtualization technologies
Understanding of Storage technologies
Responsibilities:
· Lead a team of 10 -15 members and perform task allocation to the team. Conduct performance appraisals for reporting team members.
· Ensure that Service is delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans.
· Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service.
· Implement automations in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service.
· Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct Team meetings regularly.
· Support team in resolving critical technical issues during crisis situations.
· Engage in problem management process for root cause determination & permanent corrective action.
Contract length: 6 months