Beschreibung
Wir suchen für unseren Kunden einen Administrator (m/w) für heterogene Enterprise-Umgebungen (Unix, Windows) für ein internationales IT-Betriebsteam.Third level incident and problem management
Second level incident and problem management of the application infrastructure
Order management
Installation of application updates and bug fixes
Integration tests (test the compatibility of an application with other applications and affected infrastructure components)
Documentation of all installations, changes, processes and product releases, CMDB updates
Application specific monitoring
Application migration (to new server or new operation system version)
Downtime management within predefined downtime windows (e.g. Windows Security Patch Rollout)
Installation, update and maintenance of client products on Windows Terminal Server
Support upcoming design requests with application specific operational knowhow
Communication with customer, application development and application vendor
Experience in Trouble Ticket System (HP Service Manager 7) , Knowledge of service management processes based on ITIL, Experience with SLA-oriented way of working, handling ticket system
Fluent English in spoken and written form.
Able to consult on technical designs and new features.
Vergleichbare Projekte in den vergangenen Jahren
Betriebserfahrung
Offshoringerfahrung (Indien)
Windows oder Unix Administrator Erfahrung
Technical Expert (Onsite und Offshore)
Expertise in Business Application Environments
Professional experience as IT System Engineer or equivalent Mandatory
Experience in system integration of client / server applications Mandatory
Experience in project management
Experience with complex IT configurations Mandatory
Experience with working in a service level oriented operation Mandatory
Experience of ITIL service management processes
Advanced scripting knowledge
Advanced knowledge of:
o Windows 2008 R2
o Hyper-V
o Linux Red Hat 5.8 & 6.3
o Oracle 11g
o SQL 2008 & SQL 2012
o Citrix Xenapp 6.5
o IIS 7.5, 8.0
o Apache Tomcat 5.5 & 6.0
o Java 1.6
o Powershell scripting
Good experience in global remote access solutions
Knowledge in Microsoft ISA Server
Good understanding of Microsoft Active Directory and Microsoft Group Policies
Software implementation on Citrix Xenapp 6.5
Linux Red Hat basics ( executing files, copying folders)
Expertise in Windows Server
Strong Knowledge & Experience of managing and maintaining Microsoft Windows environments
o based on Windows 2003, 2008, 2008 R2, 2012
Very good troubleshooting skills on Windows Servers
Experience in performance tuning of Operating Systems
Good understanding and troubleshooting of Active Directories
Good knowledge about Active Directory Group Policies
Experience with server hardening (IPSec, Firewall rule set)
Bei Interesse freuen wir uns auf Ihr aktuelles Profil im Word-Format (bitte kein PDF)! Reference :J098347 Duration :6 Monate mit Option auf Verlängerung Location : München Languages : Deutsch, Englisch emagine GmbH Geisthardt, Franziska T : F :