Teamcenter Support

Beschreibung

Technical skills: Siemens Teamcenter Unified Architecture 8.3.3 & 10.1.4, Integration with CATIA V5, Pro/Engineer and AutoCAD

Job Description:
• Teamcenter UA, SQL, OS Admin level (Windows & Linux), experience in support role (troubleshooting skills, customer orientation, proactive communication).
• Language is English
• install and setup clients for VPDM with CATIA on user’s PCs
• Troubleshoot and resolve issues related to TCUA interfaces with CATIA on users' clients (Teamcenter Save Manager for CATIA), either caused by software / drivers or hardware issues.
• Delete all locked workflows (processes)
• Run garbage collection utilities/procedures and clean-up certain data
• process requests from users via ServiceNow (ticketing system), to delete data or re-assign items to a different access group
• reset user’s password on demand
• contribute to maintain the support, FAQs / Tips & Tricks documentation up-to-date
• 8*5 support with on demand weekend for production maintenance