Beschreibung
Gravity Forms is the industry leader in online forms and one of the most successful commercial WordPress Plugins ever launched.We are a distributed team with headquarters in Virginia Beach, Virginia. Bootstrapped from day one, we’re proud to provide WordPress users with the best online form solution available.
As we continue to grow we are looking to add:
- both Full Time and Part Time Support Engineers to our highly skilled team.
- Geographic location is non-issue
- Relocation is not necessary
- Hours are flexible based on geographic location
Is This You?
- Great people skills and love helping people solve problems.
- WordPress savvy and know how to get your hands dirty when it comes to using HTML CSS, JS, PHP, and WordPress hooks/filters.
- Ability to work independently in a remote environment and interact with the rest of the team via Slack.
Fast learner. - Fluent in written English.
What You’ll Do
- Interact with Gravity Forms customers via Help Scout, Twitter and Facebook.
- Help customers with issues related to Gravity Forms features and functionality.
- Assist customers with issues that may arise due to plugin conflicts, theme conflicts or server compatibility issues.
- Provide customers with assistance with minor customization requests that may involve pointing them to the right hook/filters to use, or assisting them with minor CSS enhancements. Minor customizations only.
- Collaborate with our development team to fix bugs and our documentation specialist to make sure things are well documented.
Bonus Points
- Fluent in multiple languages.
- WordPress Plugin development experience.
- Gravity Forms implementation and customization experience.