Beschreibung
Task:Goetzfried Professionals GmbH is a consulting and supporting partner in the IT and engineering field for numerous companies of all sizes as well as from different industrial and economic sectors. Their expertise includes the conception, planning and realization of IT as well as engineering projects, further complex managed services and solutions. Therefore, Goetzfried Professionals GmbH places their employed IT experts and engineers to the disposal of their clients in order to realize their projects. In alliance with Goetzfried AG and the Allgeier Group Goetzfried Professionals is a competent, high-performance and constantly growing IT-, Engineering and Staffing Service Company.
Currently we are looking for a new member of our team of experts in order to accept an assignment as System Engineer (m/f) - Citrix in Frankfurt including the following area of responsibility:
- Function as a service co-ordinator, overseeing all aspects of the maintenance and evolution of the service in a complex IT environment.
- Function as a senior technical expert, providing mentoring to a team of technical experts.
- Participate in the design of complex IT solutions to Citrix Server based systems
- Participate in the design of security policies to Citrix Server based systems
- Contribution to IT projects in the preparation phase of Citrix services and systems, such as technical specifications, evaluation and selection of new products, activity planning and reporting
- Contribute to IT projects in the implementation phase of Citrix services and systems, such as analysis, development, integration and testing, maintenance, release, documentation
- Co-ordination of the deployment phase of Citrix services and systems from IT projects such as preparation, acceptance, integration and rollout to production systems
- Provide 3rd-level support for operational Citrix Server based systems, including monitoring, identifying any need for preventive or remedial maintenance through the use of diagnostic tools
- Investigate, diagnose and resolve system problems using available tools and referring to external suppliers if required, as well as assisting 1st and 2nd-level support staff
- Maintain accurate and up-to-date technical documentation related to Citrix based systems including operational requirements and release management plan, transfer knowledge to
colleagues and ensure sufficient documentation is available for tasks to be assigned to 1st and 2nd-level support staff.
- Plan, prepare, test and implement maintenance activities (such as patches and software upgrades) which are required to keep system running at optimised condition.
- Participate in the design and preparation of recovery and contingency exercises to ensure that Data Centre Operations can recover systems in accordance with the predefined plans and documentation
- Design procedures for identifying any need for preventive or remedial maintenance throughout the use of diagnostic tools
- Support during lifecycle of (Citrix based) technical services, in specifications, integration, test, acceptance and deployment stages, focusing on aspects related to system and application integration with messaging services
- Work experience in an international work environment will be an asset
Requirements (Must have):
- Minimum 10 years of experience in supporting, administering and maintaining mission-critical IT server based systems with several years supporting Citrix XenApp Server based systems including problem solving, performance tuning and capacity planning
- Proven team lead experience and experience co-ordinating a complex IT service including design and release planning, supporting, administering and maintaining Citrix Provisioning Servers, Citrix Netscaler, thin client infrastructure (e.g. Igel)
- Good knowledge and experience of MS Active Directory, MS-SQL, file sharing, security hardening and Firewall Technology, scripting (e.g. Powershell), application virtualisation
- Very good command of English with proven drafting ability using MS Office and working experience operating mission-critical IT infrastructure environments
- Good understanding and relevant experience working with ITIL processes, particularly change, incident and problem management, writing technical procedures and design documentation.
Behavioural Competencies:
- Manages work assignments for a team of experts and tracks progress on numerous processes simultaneously
- Good analytical problem-solving skills
- Be results-oriented
- Be service-oriented
- Shows commitment to the achievement of team and organisational goals
- Uses diplomacy and tact when dealing with users and colleagues
- Uses simple/clear words to communicate ideas
- Shows strong interpersonal skills, self-motivation and the ability to work in a team
We offer you:
As a permanent employee with Goetzfried Professionals GmbH you will benefit from our vivid and cooperative corporate culture, from our multifaceted range of training offers according to your needs and wishes as well as excellent career prospects.
Interested?
Please send us your complete application documents including references, certificates, your desired salary as well as your possible start date referring to the project number by mail to
For further information please contact:
Susanna Brückmann
Recruiterin
Beginn: Nach Vereinbarung
Dauer: Langfristig
Branche: Bank/Finanzen