Beschreibung
IPTV Maintenance Engineer (Unix/Linux)
Location: Darmstadt, Germany
Our client, a leading Telecommunication/ICT company known worldwide are seeking a IPTV Maintenance Engineer with operating skills in either Linux or Unix.
This is a freelance/contract/consultancy position that is initially 3 months but will be extendable.
IPTV Maintenance Engineer (Unix/Linux) responsibilities include;
- Serve as technical expert for IPTV system. Secure the functionality and Non-function technical quality of deliveries in customer projects.
- Software loading, configuration, integration, verification, and troubleshooting of existing solutions on a customer site or in a lab environment using Huawei products, 3rd party, or customized packages.
- Provide ongoing customer support throughout implementation.
- Attend and participate in customer meetings for specific solutions and different areas.
- Lead the investigation and isolation of unique and challenging problems, collaborating with product development teams and other support groups to devise a plan for resolution that meets the customer's needs.
- 3rd level technical support for IPTV operation technical problems
- Maintain technical customer satisfaction, both external and internal customers.
- Delivery of support within predefined service level agreement.
- Define methods and process to lead both customers and internal resources through technical issue identification and analysis.
- Report software bugs to product groups. Advise on potential software improvements during the design and pre-release process.
Background from IPTV Maintenance Engineer (Unix/Linux);
- Worked in IPTV/OTT support/maintenance environment before
- LAN and Internet networking knowledge
- Deep knowledge about transport protocols and Unicast and Multicast
- Being versed in at least one of the operating systems (Linux, UNIX, Windows 7) and mainstream database (Oracle, Informix, Sybase, SQL Server)
- Proven ability to diagnose and localize issues using logical analysis techniques
- Ability to understand the commercial environment whilst focusing on technical issues
- Business fluent in German and English is mandatory
Applications and CV must be written in English language.
Key: IPTV Maintenance Engineer (Unix/Linux), OTT, VoIP/IP, Video on Demand (VOD)/Digital TV (DTV)/IPTV/Interactive TV, Set Top Boxes (STB)/Black Box, DVB/DVB-S2 to IP, Broadband, 4K, MPEG/MPEG2, H264, DOCSIS, Middleware, PVR, German, Accenture, ALU, Alcatel, Nokia, Cisco, Ericsson, Arris, Red bee media, broadcast, mediaroom