Beschreibung
Task:- Act as the first line of contact for Business Unit IT customers for estimating of Application Services
- Review / acknowledgement of service requests, initially identifying the appropriate services, and coordinating with dominant service owners to deliver a comprehensive services estimate to the customer
- Lead the creation of formal service orders (SOW and Addendums documents)
- Performing high level requirements assessments, initially identifying the correct services to fulfill the order, determining the order owner, ensuring that pricing models are complete and accurate before delivering them to the customer, and facilitating the review and approval of the order with the customer.
- Coordinate resource management activities for orders, including formal requests for vendor roles in the vendor management tool, administration of vendor selection, on boarding, and release activities.
- Prepares the budget-vs-actual dashboard and provides results to order owners.
- Coordinates financial management activities, including resolution of contracting, billing, and invoice challenges.
Requirements (Must have):
- From a skills point of view, we are looking for candidates who know one of these platforms at a reasonable level
- The candidate should be able to understand requests and route the request to the correct team
- Some SAP skills
- BI skills (Cognos, Teradata, clickview, … )
- Sales Force.Com understanding (use of this platform)
- Web development understanding
- Sharepoint insights
- Basic understanding of devops to have insights in where the bottlenecks are in development work
- SDLC: understand the impact of documentation
- Compliance to see the difference between a GxP compliant app or not, and to suggest a solution + impact
- Understand security implications
Environment/Miscellaneous:
- at least for one year in Prague
Beginn: 01.03.2016
Dauer: 15.02.2017
Branche: Medizin/Healthcare