Beschreibung
Project Manager - Telecoms - Germany - 3 months
My client a global telecommunications organisation are looking for an experienced project manager for one of their high profile projects.
Responsibilties:
Project Management: Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation.
Customer Relationship Management: Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals. Becoming a trusted advisor to the customer.
Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Lead teams which address operational processes and policies in work area. Seen as a resource to the team in one or more technical or business areas. Becoming a trusted advisor inside and outside the team/technology area. Typically advises or sets direction for:
Group(s) of industry customers with similar needs especially manufacture industry and financial customers
Region
Incident Management: Resolve single- and cross technology incidents independently. Work with team members to resolve unusually complex or cross technology incidents.
Escalation Management: identify, manage, and lead escalations through L3. Work with others to help manage escalations through L5.
Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
Change Management/Implementation: Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer and/or trade/company Information Technology infrastructure needs. May lead or participate in a Change Advisory Board.
Requirements:
* Prior experience with international (global) customers with world-wide operations.
* Customer centric point of view with excellent customer-facing skills
* Demonstrate ability to manage customer accounts at both the management and technical level; excellent written and verbal communication skills.
* Ability to show creativity and a different way of thinking will be essential.
* Must welcome challenges and can do style.
* Must be self motivated and capable of working under own initiative.
* Good oral and written communication and interpersonal skills.
* Language German English is a Must;
If you feel you have the relevant experience and are looking for a new, exciting opportunity please apply or call me.