Beschreibung
top itservices AG is a personnel service provider for the IT and engineering sectors. Since 1980 we have specialised in helping our clients find highly skilled experts and executing projects ourselves. As a medium-sized company, we are a professional partner for any business that requires IT and engineering services and are one of the top project providers and employers in these areas.Tätigkeitbeschreibung• Definition, establishment, controlling, monitoring and ongoing optimization as well as execution of the incident, release and change-process
• Responsible and accountable single point of contact for all incoming incidents and the overall incident backlog coordination of tickets within the team, tracking of troubleshooting
• Manage efficient cooperation with functional and technical teams for the prioritization of Incidents and the delivery Ensure right communication management to all internal and external stakeholders
• Responsible for incident reporting (status reports, management analysis, statistics)Erforderliche Kenntnisse
• Excellent knowledge of IT implementation projects
• Profound insurance experience is a must-have
• Strong understanding of process Management
• Fluent English and German, both orally and writtenBewerben
Are you interested in that offering - please send us your application for the Job-ID to If you have any further questions please don´t hesitate to contact us by telephone under Your contact person is Herr Josip Rados.
Referenznummer:
Kontaktperson: Josip Rados
top itservices AG
Tel:
Fax:
Mail:
Web: http://www.top-itservices.com/