Incident Management - Remote

Beschreibung

For our client (Remote) we are looking for your support with the main focus on Incident Management

Start: asap
Duration: 6 months
Remote

Description:
Coordinating and driving incidents of different severities.
? Assessing the impact of incidents and writing communications to convey the business effect forour client and his customers.
? Translate technical details into language that can be understood by our merchants and
consumers.
? Hosting retrospective meetings to learn from incidents and prevent future occurrences.
? Ensuring high quality reporting is achieved by the responsible teams.
? Being a member of a geeky team and being proud of it.
? Participating in an on-call duty rotation and occasionally working weekends and holidays in lieu of weekdays.

Skills:
Thrive when taking ownership of and driving complex problems
? Experience facilitating retrospective meetings and driving root cause analysis
? Excellent written and verbal English communication skills
? At home collaborating with others through Agile/Scrum
? Experience with modern productivity tools including G-Suite, Slack, and Jira
? Solid grasp of networking and cloud fundamentals


If you are available please send me your current English profile and include your houly rate

Thanks in advance


Modis Deutschland
Herr Dominik Motzny
Theodor-Heuss-Allee 108
60486 Frankfurt