Beschreibung
ConSol Partners client are a large European institution based in Germany, Belgium and The Netherlands.
The candidte will need to demonstrate prior experience in providing personal IT support to executives, CXO's & other VIP's in large company's.
Whilst the role is based in Munich, there will be up to 50% travel which will be compensated.
VIP service
- Personal Technology Assistant
- Provide On-site Premier Support to VIP Executives
encompasses:
- Personal Technical On-site Assistance to the Executive Chairman
- Personal Technical On-site Assistance to the Vice Presidents
- Personal Technical On-site Assistance to the members of the Executive Office
The Technology Assistant delivering the on-site VIP Executive Service:
- handles end-user computer requirements
- handles network service technical assistance requirements
- does hardware installation, troubleshooting
- provide Mobile Telephony support
- installs and troubleshoots hardware such as desktops, laptops, scanners, projectors, printers, video conference equipment
- Installs application software such as Microsoft Office and other related office productivity tools, antivirus, communication-related application software like Skype4Business
- resolves network and Internet-related connectivity issues
- Installs and maintains network nodes such as Wi-Fi access points, network Routers, etc.
- Installs and maintains printers and printing services
- assists in the setup and monitoring of video live streaming services, as well as the setup and support of streaming broadcasts
- assists in the setup and monitoring of video conferencing sessions
- documents technical support requests, and actions taken by creating and updating tickets, and acts on the resolution of issues through the internal ticketing system
QUALIFICATIONS:
OTHERS:
- Candidate must be able to adequately manage and deal with stressful situations
- Location: MUNICH, Germany
- Extensive Travel: up to 50% (mostly in Europe between the main locations of the company in Germany, the Netherlands and Belgium)
- Able to works in a shift system (early/late)
To find out further details, click to apply.