Beschreibung
System EngineerLocation: Munich, Germany
Duration: 6 months
Languages: German & English
Skills & Description:
Primary Skills: Administration, Infrastructure, BMC, ITIL, Oracle
Skills:
- Should have experience in all relevant technologies of BMC ARS Remedy (workflow elements, including advanced features, server group, midtier, Remedy webservices, C and Java API)
- Knowledge in Oracle SQL and PL/SQL
- Experience in developing technical architecture, planning of applications based on ARS
- Experience of implementation and customization of applications based on ARS
- Experience in basic database administration and modelling (Oracle)
- Perl and Unix-Shell
- Administration of UNIX (Solaris, Linux) Servers
- Good to have ITIL process experience
- Any exposure to C-language will be an added advantage
- Continuous Improvement of the Incident and problem management system Infrastructure based on BMC Remedy
- Creative and independent technical architecture, design, planning and implementation of new features (workflows, interfaces)
- Customer Consulting on active and possible technical features of customization/implementation
- Last level troubleshooting and problem management on Remedy infrastructure, workflows and interfaces
- Deployment of new features also outside regular working hours
- Close team work with process manager and other engineers