Beschreibung
Solutions Architect (Scientific & Manufacturing)
Start Date: 20.02.2017
End Date: 31.12.2017
Location: Mannheim, Germany
Travel: yes
For our client Pharma company, we are looking for a Solution Architect who will be working for the Global MES & Serialization team in the Global Solution Center - Manufacturing IT supporting Pharma Global Technical Operations.
Skills:
Tasks & Responsibilities:
Incident management and problem management:
- Troubleshooting and investigation of application issues, which cannot be resolved by the L2 Support.
Change management:
- Preparation, discussion and processing of change requests coming from the sites to improve efficiency, functionality and reliability.
Support:
- Assisting in investigations and information requests from the Supply Chain organization
- Global testing and documentation activities
- Specific, scheduled site activities on-demand/by on-call duty within and out of office hours
- Best practices together with site: Review and optimize the fit between the software functionality and the Process
- Conduct Trainings
- Help sites to follow the global standards
Must Haves:
Process knowledge (+4 years):
- Good understanding of the Shop Floor Serialization Business process
- At least basic understanding of the Serialization-relevant Supply Chain process
System knowledge (+3 years):
- Experience with Shop floor Track and Trace systems
- SQL knowledge
Support and Communication:
- Proven record of working in a global virtual support team
- Analytical thinking
- Experience in resolving issues in a technically complex system
- Ability to communicate with our colleagues and internal customers from all over the world
- Proactive mindset
- Structured mindset to detect and improve shortfalls in working processes and Rs&Rs
- Fluent in English (written and spoken)
- Fluent in German (written and spoken)
Nice to Haves:
- Experience working in the pharmaceutical industry
- Preferably experience with Laetus and/or OPAL track & trace solutions
- MES Experience (Manufacturing Execution System)
Michael Bailey International is acting as an Employment Business in relation to this vacancy.