Beschreibung
Role: ServiceNow Technical Consultant
Responsibilities:
- Able to take responsibility to ensure customer needs are met within a collaborative environment where work must be coordinated with technical teams and customers.
- Supporting technical implementation of various ServiceNow modules such as Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, and Reporting.
- Handle general updates and configuration changes/requests
- Communicate with technical staff and non-technical staff to ensure work meets technical requirements and customer business needs.
- Develop ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, MySQL, XML, HTML and CSS
- Solution and provide requested enhancements to existing ServiceNow applications
- Develop and deliver customized portal web pages in ServiceNow using Bootstrap and AngularJS JavaScript frameworks
Should have experience in
- Advanced Scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.
- 3rd party software integrations with ServiceNow
- Facilitate and support the rollout of new application and enhancements in ServiceNow
- Advise functional and admin teams on design, development and overall ServiceNow best practices.
Qualifications
- Certified ServiceNow System Administrator
- Certified ServiceNow Implementation
- Certified in ITIL Foundation (plus)
- Extensive background in ITSM implementation
Work Location: Hannover, Germany
Duration: 3-6 months contract