Beschreibung
We are looking for SAP BO Consultant at Munich, Germany for one of our esteemed IT services client:
Title: SAP BO Consultant
Location: Munich, Germany
Duration: 3 months Rolling
Languages: German and English
Job Description:
SAP BO XI 3.1: In-depth Knowledge of SAP BO Product Architecture and Services.
Responsible for the efficient administration of SAP BO Admin (Unix/Linux) to perform below Tasks:
o User Provisioning, Security Administration, Content Administration, Server Administration
o Configuring data sources, System Maintenance, Migrations/Deployments
o Troubleshooting and Performance Tuning
o Coordination with Tool Vendor
Understanding of Jobs, Basic SQL Queries and Workflow Mappings
Unix Scripting (Perl, grain Shell, Python, etc.)
Responsible for service delivery and support, including Life Cycle management, configuration, incident, problem, release, change, availability, and continuity management within defined Operating Level Agreements
Provide level 2 and level 3 support for SAP BO operations.
Provides level II incident and problem management with responsibility for resolution and root cause analysis of the most complex hardware and software issues within Operating Level Agreements.
Lead and work with team in the global delivery model with team members spread across multiple geographies
Process Knowledge
ITIL Process and Standards
Good knowledge on Incident, Problem, Change, SLA and Availability management processes
Knowledge on Remedy tool
Additional Skills:
Interface with the customer for issue resolution, provide status updates, Coordinate with Offshore Team for Deliverables, Build customer confidence in team's ability to deliver in order to support high customer satisfaction
About the Employer:
The employer is a multibillion dollar global IT Services company which specializes in providing IT services, outsourced research and development, infrastructure outsourcing, business process outsourcing (BPO) and business consulting services to many global Fortune 500 clients across various verticals like financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.
About US:
Avance Consulting is one of the UK's fastest growing talent acquisition companies. Head quartered in London, we are a global reach agency with a large presence in UK, Europe, US and India.
If you are interested in this SAP BO Consultant opportunity, please get in touch with us immediately.