Beschreibung
We are looking for a "Project Manager Digital Workspace (m/f)“ for our customer in the energy sector with the following specifications:Start: asap
Duration: 3 months +
Location: Düsseldorf
Responsibilities:
• Working with solution architects, service owners and the service catalogue manager, ensure development and integration of the necessary new Digital Workplace service catalogue items
• Implement interim solutions where release / change timeframes prevent implementation of the long-term items by the required milestones
• Develop and integrate other ITIL process changes (e.g. Asset Management, Incident Management, etc.) related to the Digital Workplace programme into the existing ITIL environment
Skills:
• Solid knowledge of ITIL processes, especially asset and service catalogue management
• Strong knowledge of ServiceNow
• Project management skills
• Experience of working with service providers and in a matrix organisation
• Basic understanding of Microsoft cloud based desktop service models
• Good communication skills
• Strong negotiator
• Solution-based attitude, mediating between multiple implementation projects and strategic process owners to ensure a high-quality end-result with very strong end user focus
• Willing and able to be innovative in developing and communicating pragmatic solutions to complex issues
• Very good English and German skills
• Structured, self-driven attitude
If you are interested in the position, please do not hesitate to send me your application:
Do you have questions? You are welcome to contact me by calling:
Ms Ljubow Schlotgauer